We've worked with Datalex to measure their customer experience and satisfaction, to do journey mapping and to engage their employees.

Datalex is a market leader in digital commerce for travel retailers. Their commerce platform enables a travel marketplace of over one billion shoppers across the globe, driven by some of the world’s most innovative airline retail brands.
We've worked with Datalex for many years on projects as diverse as customer experience and satisfaction measurement, customer journey mapping and employee engagement measurement. 
"I have no hesitation in recommending W5. They were instrumental in helping us to design and develop our customer experience strategy and in executing our ongoing customer and employee measurement programmes. W5 provides us with a seamless, professional service during the measurement and design phases of projects. The outputs are always informed and insightful."
Aidan Brogan CEO,


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