Who we work with

We work closely, and often on an ongoing basis, with clients across a range of sectors. We’re proud of the work we’ve achieved with and for them. If you decide to work with us you’ll be in good company.

Some of our clients

Client stories

It’s always interesting and, let’s be honest, reassuring to read about or see examples of work undertaken.  The following clients have kindly agreed to share their story about what we achieved for them, working together. 


We worked alongside Allianz supporting the development of a road map to customer centricity.

Read their story

Dublin Bus

Customer journey mapping for Dublin Bus put customers at the centre of operations

Read their story

Department of Social Protection

We have worked with the Department of Social Protection since 2015 when together we designed, built and managed a rolling satisfaction programme for jobseekers.

Read their story

Gas Networks Ireland

We've worked with Gas Networks Ireland since 2007 measuring their performance and providing the insight to help them deliver an awardwinning service.

Read their story


We've worked with Datalex to measure their customer experience and satisfaction, to do journey mapping and to engage their employees.

Read their story


We designed, built and day-to-day managed AIB’s award winning voice of the customer programme

Read their story

The Institute of Banking

With over 35,000 members, the Institute works hard to engage meaningfully with their members. We've helped them measure and strengthen their members' experience.

Read their story
“I know our staff are key to creating a great experience for our customers. How do I help them see this and act on it?”
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