Over the last months of change, disruption and continued uncertainty we’ve been reminded that people make a company great. Those that bring their ideas and passion to drive forward in the face of change and challenge. Those that are able to anticipate change. Those that are able to design new products, services and approaches. And those that are able to implement them.
On CX Day we celebrate all of those people. They are the ones who bring customer experience alive. Well done.
There is a strong link between the people in organisations and their happy customers. It’s a model you can work with to inject collaboration and customer focus into your products, service design and delivery. There are four key steps to follow:
By empowering people as enablers of customer centricity, you’re supporting the design and delivery of customer experiences that add value. An engagement focus will bring teams and employees together. Collaborating and unlocking solutions.
In celebration of CX Day and in recognition of all those people making a difference, we’re offering two companies a collaborative and engaging workshop with your customer-facing team members. Those that you want to celebrate.
Attendees at the workshop will:
In addition to celebrating your teams, you’ll have the chance to implement the great ideas that we’ll uncover.
Click here to register your interest.
Happy CX Day 2020
Published: 06 Oct 2020Follow us on