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    CREDENTIALS

    Our Awards

    Take a look at the customer experience awards we’ve won in recent years

    We’re proud to have won numerous customer experience awards in recognition of excellence in the CX industry. Click on the links below to learn more about the awards.
    ACE-Award-W5-Jameson-Innovation-2021-judges-choice

    W5 wins judges' choice in innovation award

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    BOI-payments-award-2020-1

    W5 wins 2020 ACE ‘Achievement in Customer Excellence’ Award, for its VoC programme for BoI Payment Acceptance

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    Judges choice award - AIB Merchant Services

    W5’s VOC programme for AIB Merchant Services wins prestigious judges choice award

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    ACE award - eir

    W5 work for eir awarded global customer experience excellence award

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    W5-website-marketingsoc-flash-2016

    W5 wins gold for excellence in CX research

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    W5-website-confirmit-flash-2016

    W5 wins global voice of the customer award for second year

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    Meet the team

    Want to see the people behind our approach to customer experience

    transformation? Head over to our People page and meet the W5 Team.

    Start the conversation

    Get in touch with the W5 team about customer experience management or chat with us online.