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Our Awards

Take a look at the customer experience awards we’ve won in recent years

We’re proud to have won numerous customer experience awards in recognition of excellence in the CX industry. Click on the links below to learn more about the awards.


W5 wins judges' choice in innovation award

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W5 wins 2020 ACE ‘Achievement in Customer Excellence’ Award, for its VoC programme for BoI Payment Acceptance

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Judges choice award - AIB Merchant Services

W5’s VOC programme for AIB Merchant Services wins prestigious judges choice award

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ACE award - eir

W5 work for eir awarded global customer experience excellence award

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W5 wins gold for excellence in CX research

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W5 wins global voice of the customer award for second year

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Meet the team

Want to see the people behind our approach to customer experience

transformation? Head over to our People page and meet the W5 Team.

Start the conversation

Get in touch with the W5 team about customer experience management or chat with us online.