Roddy Rowan

Chairman

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Roddy has been championing customer experience measurement since W5 was established in 2001.   As a co-founder with Gary Joyce, of Genesis, a brand, strategy and organisational engagement consultancy, he has a depth of understanding about the essential correlation between brand, customer experience and business success. 

Roddy has significant consultancy experience across a range of sectors including financial services, professional services, healthcare, distribution and retail. He is a skilled facilitator with a particular aptitude for organisational engagement and brand promise activation.

Roddy is a Fellow of the IMCA and holds a Diploma in Strategy and Innovation from UCD Smurfit Business School. 

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Clare Kavanagh

Managing Director
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Roddy Rowan

Chairman
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Sarah McChrystal

Associate Director
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Ceara Nevin

Associate Director
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