Clare has been helping clients build their brands through customer insight for over twenty years. An accomplished qualitative and quantitative researcher, she has significant experience and skill in developing incisive voice of the customer programmes that inform and direct decision making.
Clare worked with Millward Brown for over 20 years, prior to joining W5 in 2015. She is a member and regular contributor to CXPA, a Certified Customer Experience Professional, one of only three in Ireland, and a Net Promoter® Certified Associate.
Clare graduated from Trinity College Dublin with a first class honours degree in business. She also has a Masters in Business Studies from Dublin City University.